📃 Terms of Service — Sundian Store
Welcome to Sundian Store.
By accessing our website and making a purchase, you automatically agree to the terms and conditions described below. We recommend reading this document in its entirety before using our services.
1. General Information
Sundian Store is an online store specializing in watches, accessories, and minimalist and sophisticated lifestyle products, operating 100% online since 2022.
We work with carefully selected national and international suppliers, offering products with shipping throughout Brazil.
By making a purchase on our website, the customer declares to be aware of and agree to these Terms of Service.
2. Website Use
By browsing and using this website, the user agrees to:
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provide true, complete, and updated information;
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use the website only for lawful purposes;
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not engage in activities that compromise the security, stability, or functioning of the platform;
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not access restricted or protected areas without authorization.
Sundian Store reserves the right to suspend suspicious access or access that violates these terms.
3. Customer Registration
To make purchases, customers may create an account on our website.
All information provided is protected according to our Privacy Policy.
It is the user's responsibility to keep their data updated and protect their access credentials.
4. Products, Prices, and Payments
All prices displayed on our website are in Brazilian Real (R$).
Prices may be changed without prior notice, without affecting already completed orders.
Payments are processed by secure and recognized platforms in the market, ensuring protection against fraud and data encryption.
Payment approval is subject to analysis by the responsible financial institution.
5. Shipping and Delivery
Delivery times may vary according to the customer's region, logistical modality, and product availability.
Estimated average times:
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Standard shipping: 6 to 20 business days
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Express shipping (when available): 3 to 10 business days
The tracking code will be sent after the order is processed and dispatched.
For purchases containing multiple items, products may be shipped separately.
6. Exchanges, Returns, and Right of Withdrawal
The customer may request an exchange or return within 7 calendar days after receiving the product, as provided by the Consumer Defense Code.
For the request to be approved, the product must:
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be without signs of use;
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contain original packaging;
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be accompanied by accessories and items sent;
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be in perfect condition.
Requests must be made via email:
7. Product Warranty
Some products have a warranty against manufacturing defects.
If any problem is identified, our team will analyze the item and may offer:
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product replacement;
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store credit;
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or refund, when applicable.
The warranty does not cover damage caused by misuse, drops, improper contact with liquids, or natural wear and tear.
8. Intellectual Property
All content present on this website — including images, logos, visual identity, texts, banners, design, and graphic materials — belongs to Sundian Store.
Reproduction, copying, or use without prior authorization is prohibited.
9. Limitation of Liability
Sundian Store is not responsible for:
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information incorrectly filled in by the customer;
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delays caused by external factors;
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temporary unavailability of logistical services;
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improper use of purchased products;
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customs retentions or exceptional situations beyond our control.
10. Changes to the Terms
Sundian Store may update or modify these Terms of Service at any time, without prior notice.
Changes take effect immediately upon their publication on the website.
We recommend periodic reviews of this page.
11. Customer Service and Contact
In case of questions, support, or requests, our team is available through the official channel below:
📧 Email: sundiansuporte@gmail.com
🕐 Service:
Monday to Friday — 9 AM to 6 PM.
Last updated: May 2026
© Sundian Store — All rights reserved.
